{"id":1619,"date":"2025-08-15T10:20:26","date_gmt":"2025-08-15T10:20:26","guid":{"rendered":"https:\/\/snuspouchshop.com\/?page_id=1619"},"modified":"2025-08-15T10:20:58","modified_gmt":"2025-08-15T10:20:58","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/snuspouchshop.com\/de\/accessibility-statement\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1619\" class=\"elementor elementor-1619\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e7b38d1 e-flex e-con-boxed e-con e-parent\" data-id=\"e7b38d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-237ec39 e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"237ec39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-348d03e elementor-widget elementor-widget-wd_mega_menu\" data-id=\"348d03e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu\">\n\t\t\t\t\t\t<ul id=\"menu-sidebar-menu-marketplace-2\" class=\"menu wd-nav wd-nav-vertical wd-design-simple wd-gap-l\"><li id=\"menu-item-1660\" class=\"menu-item menu-item-type-post_type menu-item-object-page current_page_parent menu-item-1660 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/blog\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Blog<\/span><\/a><\/li>\n<li id=\"menu-item-1661\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1661 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/about-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">About Us<\/span><\/a><\/li>\n<li id=\"menu-item-1662\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1662 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/accessibility-statement\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Accessibility Statement<\/span><\/a><\/li>\n<li id=\"menu-item-1663\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1663 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/contact-us\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Contact Us<\/span><\/a><\/li>\n<li id=\"menu-item-1664\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1664 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/cookie-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Cookie Policy<\/span><\/a><\/li>\n<li id=\"menu-item-1665\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1665 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/delivery-returns\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Delivery &amp; Returns<\/span><\/a><\/li>\n<li id=\"menu-item-1666\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1666 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/faqs\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">FAQs<\/span><\/a><\/li>\n<li id=\"menu-item-1667\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1667 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/independent-test-results\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Independent Test Results<\/span><\/a><\/li>\n<li id=\"menu-item-1668\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1668 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/our-partners\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Our Partners<\/span><\/a><\/li>\n<li id=\"menu-item-1669\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1669 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/privacy-policy-2\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Privacy Policy<\/span><\/a><\/li>\n<li id=\"menu-item-1670\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1670 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/puff-count\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Puff count<\/span><\/a><\/li>\n<li id=\"menu-item-1671\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1671 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/recycling-policy\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Recycling Policy<\/span><\/a><\/li>\n<li id=\"menu-item-1672\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1672 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/subscriptions-terms-conditions\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">Subscriptions Terms &amp; Conditions<\/span><\/a><\/li>\n<li id=\"menu-item-1673\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1673 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/terms-conditions\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">TERMS &amp; CONDITIONS<\/span><\/a><\/li>\n<li id=\"menu-item-1674\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1674 item-level-0 menu-simple-dropdown wd-event-hover\" ><a href=\"https:\/\/snuspouchshop.com\/de\/vuse-ultra-troubleshooting\/\" class=\"woodmart-nav-link\"><span class=\"nav-link-text\">VUSE ULTRA TROUBLESHOOTING<\/span><\/a><\/li>\n<\/ul>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a7a663 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"0a7a663\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-02b7dc7 e-con-full e-flex e-con e-child\" data-id=\"02b7dc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f20379 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1f20379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Accessibility Statement<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7099d2f elementor-widget elementor-widget-wd_text_block\" data-id=\"7099d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2>1. Commitment to Accessibility<\/h2><div>We are committed to ensuring that our website is accessible to as many people as possible, regardless of ability, technology, or circumstance.<br \/><br \/>We aim to provide an inclusive digital experience that reflects our values of accessibility, diversity, and inclusion.<br \/><br \/>This statement outlines our current accessibility status, known issues, implemented features, and ongoing improvements.<\/div><div>\u00a0<\/div><h2>2. Accessibility Standards<\/h2><div>We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA and EN 301 549: European standard for digital accessibility and\u00a0<a href=\"https:\/\/www.legislation.gov.uk\/uksi\/2018\/952\/contents\" target=\"_blank\" rel=\"noreferrer noopener\">the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018<\/a>. These guidelines define how to make digital content more accessible for everyone, including people with disabilities.<br \/><br \/>We review the accessibility of our website and digital services whenever significant content is added or major structural changes are made, to maintain ongoing compliance.<\/div><p>\u00a0<\/p><h2>3. Accessibility Status<\/h2><div>This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 Level AA and EN 301 549.<br \/><br \/><\/div><div>We are actively working to address known issues and improve our level of Level of conformance as listed below.<\/div><div>\u00a0<\/div><h2>4. How Accessible This Website Is<\/h2><div>We strive to make our website accessible and usable with assistive technologies, including screen readers and keyboard-only navigation. However, we are aware of some\u00a0 \u00a0areas that may not yet fully meet WCAG 2.2 AA \/ EN 301 549 and are working to improve them.<\/div><div>\u00a0<\/div><h2>5. Enforcement procedure<\/h2><div>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the \u2018accessibility regulations\u2019). If you\u2019re not happy with how we respond to your complaint,\u00a0<a href=\"https:\/\/www.equalityadvisoryservice.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">contact the Equality Advisory and Support Service (EASS)<\/a>.<\/div><div>\u00a0<\/div><h2>6. Feedback and Contact Information<\/h2><div>If you experience any accessibility issues or need information in a different format, please contact us:<\/div><ul><li>Phone: 01270 897 444<\/li><li>Email: INFO@10MOTIVES.COM<\/li><\/ul><div>We aim to respond within 1 working day.<\/div><div>\u00a0<\/div><h2>7. Requesting Alternative Formats<\/h2><div>We are committed to making both our website content and written communications accessible. If you need information in an alternative format that cannot be accessed using your assistive technology, please contact us. We will consider your request and do our best to provide a format that meets your needs.<\/div><div>\u00a0<\/div><h2>8. What We\u2019re Doing to Improve Accessibility<\/h2><div>We are committed to continuous improvement and take the following steps to maintain and enhance accessibility:<\/div><div>\u00a0<\/div><h3>Accessibility Testing<\/h3><div><ul><li>Regular manual and automated testing.<\/li><\/ul><\/div><h3>Accessibility Training<\/h3><div><ul><li>Ongoing training for relevant staff involved in digital content and design.<\/li><\/ul><\/div><h3>Accessibility Oversight<\/h3><ul><li>External audits and internal reviews.<\/li><li>Plain language content and glossary support.<\/li><li>Advice and consultation on inclusive design.<\/li><\/ul><h3>Content Creation<\/h3><ul><li>All new content aims to conform to WCAG 2.2 AA \/ EN 301 549.<\/li><li>We strive for clarity, simplicity, and customer-focused language.<\/li><\/ul><h2>9. Accessibility Features<\/h2><div>We are actively working to implement several features to ensure our website is accessible to as many users as possible:<\/div><ul><li><strong>Visible keyboard focus indicators<\/strong>\u00a0to help keyboard-only users track their position on the page.<\/li><li><strong>Screen reader compatibility<\/strong>, including proper use of landmarks, headings, and descriptive link text.<\/li><li><strong>Alternative text for informative images<\/strong>, and empty alt attributes for decorative images.<\/li><li><strong>Sufficient colour contrast<\/strong>\u00a0for text and interactive elements to support users with low vision or colour blindness.<\/li><li><strong>Semantic HTML and ARIA markup<\/strong>\u00a0to support assistive technologies.<\/li><li><strong>Logical tab order and properly labelled form fields<\/strong>\u00a0to ensure a smooth navigation experience.<\/li><li><strong>Print-friendly layout<\/strong>\u00a0that removes unnecessary styling and navigation for ease of offline reading.<\/li><\/ul><h2>10. Non-Accessible Content and Planned Improvements<\/h2><div>The content listed below is non-accessible for the following reasons and are actively working to address them:\u00a0<\/div><ul><li><strong>Pop-ups<\/strong>: Some dialogs do not receive keyboard focus or are not announced by screen readers<\/li><li><strong>Forms<\/strong>: Certain forms are not fully navigable by keyboard, and error messages may not be announced<\/li><li><strong>Main navigation<\/strong>: Inconsistent behaviour when used with a keyboard or screen reader<\/li><li><strong>Focus Indicators<\/strong>: Some interactive elements lack visible focus styling.<\/li><\/ul><div>\u00a0<\/div><div>If you encounter any additional issues not listed here, please let us know.<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h2>11. Supported Browsers<\/h2><div>Our website is designed to work with the latest versions of:<\/div><ul><li>Google Chrome<\/li><li>Mozilla Firefox<\/li><li>Microsoft Edge<\/li><li>Safari (Mac and iOS)<\/li><li>Chrome on Android.<\/li><\/ul><div>For the best experience, we recommend using an up-to-date browser.<\/div><div>\u00a0<\/div><div>\u00a0<\/div><h2>12. Customising Your Experience<\/h2><div>\u00a0<\/div><div>You may be able to improve your experience by adjusting your device or browser settings:<\/div><ul><li><strong>Zoom<\/strong>: Use Ctrl + or Cmd + to zoom in or out.<\/li><li><strong>Font Size<\/strong>: Adjust via browser or system settings.<\/li><li><strong>Contrast<\/strong>: Enable high-contrast mode via your operating system.<\/li><li><strong>Assistive Technologies<\/strong>: Our website is compatible with screen readers, screen magnifiers, and voice control software.<\/li><\/ul><div>For more guidance, visit the W3C\u2019s\u00a0<a href=\"https:\/\/www.w3.org\/WAI\/users\/browsing\" target=\"_blank\" rel=\"noreferrer noopener\">tips on customising your computer for accessibility<\/a>.<\/div><div>\u00a0<\/div><h2>13. Accessibility Resources<\/h2><div>We recommend the following free tools and resources:<\/div><ul><li><a href=\"https:\/\/www.w3.org\/WAI\/\" target=\"_blank\" rel=\"noreferrer noopener\">W3C Web Accessibility Initiative<\/a><\/li><li><a href=\"https:\/\/www.nvaccess.org\/download\/\" target=\"_blank\" rel=\"noreferrer noopener\">NVDA Screen Reader for Windows<\/a><\/li><\/ul><div>\u00a0<\/div><h2>14. Statement Review<\/h2><div>This statement was prepared on 26th June 2025. If you have any feedback or spot an issue we\u2019ve missed, please contact us. Your input helps us improve.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Track You Order About Us FAQs Our Partners Work With Us Contact Us Accessibility Statement 1. Commitment to Accessibility We<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/pages\/1619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/comments?post=1619"}],"version-history":[{"count":4,"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/pages\/1619\/revisions"}],"predecessor-version":[{"id":1623,"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/pages\/1619\/revisions\/1623"}],"wp:attachment":[{"href":"https:\/\/snuspouchshop.com\/de\/wp-json\/wp\/v2\/media?parent=1619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}